24/7 VIP CONCIERGE & SUPPORT DESK (USA & CANADA)

Get in Touch with NE-TEK

Ready to customize your streaming lineup? Send us your favorite local channels and sports teams, order pre-configured devices, or request instant assistance.

Direct Communication Channels

We are available 24/7 to build your custom playlists, configure your NE-Tek APK, or handle remote setup sessions.

Submit Your Custom Request

Looking for tailored channel groups, sports teams, or hardware? Send your details straight to our WhatsApp desk.

Dual Playlists Included

Main & backup server sources built into every active subscription.

Customized For You

Tailored group organization for USA & Canada local news & sports.

Plug & Play Hardware

Pre-configured Google/Onn 4K streaming devices available.

SEAMLESS ONBOARDING

How NE-Tek IPTV Works

Getting your customized, buffer-free streaming setup ready for USA & Canada takes just a few minutes.

01

Pick Package & Custom Lineup

Choose your plan, add remote support or adult channels, and send us your favorite local channels & sports teams.

02

Dual Playlists & APK Setup

We configure your Dual Playlists (Main & Backup) and provide our custom NE-Tek APK (TiviMate rebrand) with step-by-step guides.

03

Plug, Stream & Enjoy

Install on your device, or order a pre-configured Google / Onn 4K physical device delivered ready-to-watch.

HARDWARE & APPS

Optimized for All Major Android Devices

Our service runs exceptionally well on custom APKs, TiviMate, and dedicated media streaming boxes.

Google TV / Onn 4K
Android TV Boxes
FireStick / Fire TV
Android Smartphones
GOT QUESTIONS?

Frequently Asked Questions

Everything you need to know about our USA/Canada streaming service and support plans.

What are Dual Playlists and how do they work?

Every package includes both a Main and a Backup playlist sourced from completely different servers. If one experiences network traffic or maintenance, your stream automatically switches over to ensure zero downtime.

Can I get my local news channels and favorite sports teams organized?

Yes! Upon request, you can send us a list of your preferred USA/Canada local channels, sports leagues, and teams. We will custom-tailor and organize your groups and favorites specifically for you.

How does the Remote Control Support work?

For an added fee ($25/year for up to 3 remote sessions, or $50/year for unlimited remote support), we take remote control of your Android streaming device to help you learn settings, fix issues, or make lineup updates directly.

Can I buy a physical device pre-configured?

Yes, we sell pre-configured physical devices (Google / Onn 4K boxes) completely setup with our app and playlists, ready to plug and play right out of the box for a nominal device fee.

Yes, we offer fully setup and configured Google / Onn 4K physical streaming devices for an additional hardware fee, shipped completely ready to plug and play.

Are Adult Channels available?

Adult channels are optional and can be added to any active subscription package for just $5/month upon request.

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